Vertical Integration – From the Digital Order Process to Procurement and Presentation at the POS

Author: Philipp Goetzinger

Date08 November 2022
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The digital transformation has fundamentally changed the way businesses operate. In particular, vertical integration – the seamless linking of all value creation stages within a company – is becoming increasingly important in this context. From the initial digital order to procurement and the presentation at the point of sale (POS), businesses can achieve efficiency improvements, cost reductions, and an enhanced customer experience through vertical integration.

The Digital Ordering Process as a Starting Point

The digital ordering process is the interface between the customer and the company. By implementing modern e-commerce platforms, orders can be captured and processed in real time. Prowerb offers customized solutions that not only simplify the shopping experience for customers but also provide valuable data for further process optimization. According to a 2022 Statista study, over 80% of consumers already use digital channels for their purchases, emphasizing the relevance of an efficient digital ordering process.

Efficient Procurement through Digitalization

After the order, procurement is the next crucial step. By integrating procurement systems, orders can be automatically forwarded to suppliers. Digitized supply chain management systems allow real-time monitoring of inventory and early identification of bottlenecks. Prowerb helps businesses implement these systems and adapt them to existing processes to ensure a smooth procurement chain.

Fulfillment and Marketing Logistics

The bridge between procurement and point of sale (POS) is formed through efficient fulfillment, where marketing logistics come into play. By integrating warehousing, picking, and shipping, products can be delivered quickly and reliably to the POS or directly to the end customer. Prowerb offers comprehensive fulfillment solutions tailored to customer needs. This also includes event logistics and campaign logistics to ensure the success of time-sensitive promotions.

Presentation at the Point of Sale

The POS is where the customer ultimately makes the purchasing decision. An appealing presentation and availability of products are key here. Vertical integration ensures that products are available at the POS in the right quantity and on time. Prowerb supports this not only logistically but also through merchandise solutions that enhance the brand presence.

Synergies through a Holistic Approach

The combination of digital, merchandise, and fulfillment enables companies to leverage synergies and offer customers a seamless shopping experience. By closely collaborating across departments, processes can be optimized, and costs reduced. Prowerb positions itself as a full-service provider, connecting all three pillars to create real added value for its clients.

Current Developments and Outlook

Increasing connectivity and digitalization continuously open up new possibilities. Artificial intelligence and big data are playing an increasingly important role in optimizing processes. Companies that integrate these technologies early on can gain a competitive advantage. Prowerb continuously invests in modern technologies and trains its employees to stay at the forefront of industry trends.

Conclusion

Vertical integration, from the digital ordering process to the presentation at the POS, is not just a future trend but a critical success factor today. Companies following this holistic approach can work more efficiently, reduce costs, and provide their customers with a better experience. Prowerb stands as a strong partner to help bring this vision to life alongside its clients.

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